Shakti Mat FAQ's - Questions and answers about Acupressure Mats



How big is the Shakti Mat™?        
The Shakti Mat™ measures  16” x 27” and has a 1” foam pad. It is about the size of a regular bath towel or pillow case.

What kind of material is the Shakti Mat™ made of?
The slip cover is made of organic Indian cotton, the spike ‘flowers’ are made of non-toxic ABS plastic and the pad is foam rubber.

Can I remove the foam pad from the Shakti Mat™?
Yes, the pad is optional and can be removed for easy storage or travel. Some people like it better without the foam pad because it conforms better to their body.

Where is the Shakti Mat™ made?
The Shakti Mat is made in Varanasi India.

Is there a retail store in my area that carries the Shakti Mat™ or do I have to order online?
Shakti Mat is just being introduced into the United States and there are only a few retail outlets at the moment. We will soon have all retail outlets listed on the website.  For now, it is best to order is online.

How long will it take my Shakti Mat™ to arrive?
It takes about 24 hours for our credit card transactions to clear. Once approved, your order is shipped from our warehouse in Chicago by UPS ground shipment, which takes 2-5 business days. Holidays predictably slow up deliveries.

Can I use the Shakti Mat™ if I am pregnant?
We recommend that you DO NOT use the Shakti Mat on the back or abdomen area after you enter your third trimester of pregnancy. Some acupressure points in that region have been medically proven to induce labor.

Is it safe to let my children use the Shakti Mat™?
Yes, many children enjoy laying on the Shakti Mat and it helps them relax and sleep better. Many parents purchase a Shakti Light for their children.

Is it okay to fall asleep on the Shakti Mat™?
Yes, many people fall asleep while using their Shakti Mat. It will not harm you to stay on the mat for extended periods of time.

Will it hurt my skin to lie on the Shakti Mat™?
There have been no reports of the spikes puncturing the skin or causing irritation. Some people with sensitive skin find they need to place a thin cloth over the mat at first. Since the mat stimulates blood circulation, it will cause the skin to flush and leave a ‘prickly’ pattern on the skin exposed to the mat for a short period after usage.

Do I have to take off my clothes to use the Shakti Mat™?
Ideally, you will want to expose your skin to the spikes of the Shakti Mat for maximum benefit. If you remain clothed, we suggest you wear loose, thin clothing for the best possible results.

Is it okay to cover up while using the Shakti Mat™?
Yes, covering yourself with a light blanket is fine. Keep in mind that your body will heat up as your circulation increases. Heat is good.

Are there any other colors available™?
At the moment the regular Shakti Mats are only available in green and orange and the Shakti Light is available in blue. We plan to introduce more colors in 2010.

How do I wash my Shakti Mat™?
Hand wash only with a mild detergent and hang to dry. Do not place into washing machine or clothes dryer, this may damage the plastic points.

What is your return policy?
We have a 30 day guarantee on the Shakti Mat. If you want a refund within 30 days of purchase, please email us at order@wellnesstreehouse.com.

Can I let others use my Shakti Mat™?
The Shakti Mat is considered a personal health device, and therefore it is not advisable to share with others without sterilizing with a light alcohol spay or wipe. It is possible for germs or bacteria to be transferred just like with sharing your toothbrush.

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